FAQs

Q: What kind of products do you offer?
A: At The50, we specialize in unique patriotic apparel and accessories, designed to help you proudly celebrate America. Our best-sellers include T-shirts, hoodies, mugs, and other everyday essentials.

Q: What brand are your shirts?
A: We print on Bella + Canvas 3001, a premium shirt made in the USA. They’re known for comfort, quality, and a modern fit.

Q: How long does it take to receive my order?
A: Production typically takes 1–3 business days for T-shirts and mugs. Standard shipping within the U.S. usually takes 4–7 business days. All-over print (AOP) items may take a bit longer, depending on the product.

Q: Do you ship internationally?
A: Yes! We proudly ship worldwide. Shipping times may vary depending on your country and customs processing.

Q: How do I track my order?
A: Once your order is shipped, you’ll receive a tracking link by email so you can follow your package every step of the way.

Q: What is your return policy?
A: If your item arrives damaged, defective, or you received the wrong product, contact us within 30 days of receiving your order and we’ll make it right — whether that means a replacement or a refund.

Q: Can I return a shirt if it doesn’t fit?
A: Because our products are made-to-order, we don’t accept returns for wrong sizes. To avoid this, please check our Size Guide

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment options available at checkout.

Q: Is your website secure?
A: Yes! Our store uses SSL encryption and trusted payment gateways to protect your personal information.

Q: Are your designs original?
A: Yes — all of our designs are created by The50 team. We pour time, creativity, and passion into every piece to ensure you’re wearing something truly unique.

Q: Can I request a custom design?
A: At this time, we focus on our in-house designs. However, we love hearing suggestions and may create designs inspired by customer feedback!